Returns & Exchanges

U.S. Polo Assn. offers a hassle-free return policy allowing you to return unworn and unwashed merchandise with original tags attached within 30 days of purchase. We are committed to ensuring your complete satisfaction with every authentic polo shirt and apparel item you buy.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Prepaid Label

  Download and print the provided prepaid shipping label and include the original packing slip inside your package.

• 3.
  Package and Ship

  Securely pack your items in their original packaging if possible and drop the parcel off at any authorized shipping carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to the original payment method within 7-10 business days.