U.S. Polo Assn. Frequently Asked Questions
Everything you need to know about our authentic sportswear, shipping, and returns.
How can I ensure the product I purchased is authentic U.S. Polo Assn.?
Authentic U.S. Polo Assn. products are sold through our official website, authorized retailers, and branded boutique stores. Each item features high-quality embroidery of the official polo player logo and internal labels with registered trademark information.
What is your return policy for online orders?
We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please note that for hygiene reasons, certain items like swimwear and undergarments may be excluded unless defective.
How long does shipping take within the United States?
Standard shipping typically takes 3 to 7 business days. We also offer expedited shipping options at checkout for those who need their classic styles delivered sooner.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated during the checkout process based on your local customs regulations.
How do I determine the right size for me?
Each product page features a comprehensive 'Size Guide' link. We recommend measuring yourself and comparing those figures to our charts, as our classic fit and slim fit styles may vary in dimensions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout experience.